Products may be returned within 7 days of delivery if unopened, unused, and in original packaging.
For hygiene reasons, opened skincare, haircare and supplement products cannot be returned unless defective or damaged on arrival.
Once your return is received and inspected, refunds are processed to your original payment method within 5-7 business days.
We currently do not offer direct exchanges; please initiate a return and place a new order for the desired product.
Bulk orders placed under B2B pricing may be subject to a separate return policy outlined in your business agreement; please contact support for details.
Last updated: June 2026. For questions, contact our support team.